DO YOU OFFER REFUNDS?
Due to the digital nature of our products, no, we do not, however we offer all updates and additions to our products! Please be sure to contact us with any questions. We’re here to help, inshAllah!
HOW WILL I RECEIVE MY FILE(S)
Upon completion of payment, you will be immediately sent to a page to download the digital file in the form of a PDF digital download. You may then print at home, bind, cut, or get it bound. We do not mail resources at this time, all products are digital.
HELP! MY COMPUTER CRASHED, CAN I GET MY LINKS RESET?
If you lose your download links, we are happy to send you new ones. Just e-mail us at firstname.lastname@example.org with your request and proof of purchase.
WHAT AGE ARE YOUR PRODUCTS FOR?
Each product will have a specified age, however we believe they’ll be well-loved by learners of all ages, inshAllah. You may adapt different aspects of each digital product to fit the needs of your child.
I JUST PURCHASED YOUR PRODUCT, HOW DO I GET INTO THE FACEBOOK GROUP?
Upon purchase, you will receive an email directing you to our private Facebook group. You may click to join, but keep in mind we do individually accept each member, after confirming proof of purchase. This can take up to several days, and we appreciate your patience with us! If for some reason we are unable to locate your information, please be sure to check your Messages, or Message Requests folder on Facebook, in case we are trying to reach you there! Thank you and Jazakilah khair.